Friday, August 29, 2014

Hi-Tech Health Upgrades to UCG’s VAULT400 BaaS Following Disaster

United Computer Group, Inc. is pleased to announce that Hi-Tech Health of Hackettstown, New Jersey has chosen UCG’s VAULT400 BaaS as its backup and DR solution. Hi-Tech Health experienced first-hand the disruption that occurs when disaster strikes. Although they had a BaaS solution in place, it failed to return the company to operations in an acceptable timeframe. Adding insult to injury, the provider’s customer service and pricing were disappointing.

Michael Carrara, President of Hi-Tech Health, responded to a USPS mailing he received from United Computer Group, Inc. highlighting their VAULT400 BaaS solutions. Michael was intrigued and requested a proposal. He also took the time to do due diligence and drive from New Jersey to tour UCG’s Cleveland, Ohio data center with Mike Powall, UCG’s Vice President.  The solid proposal addressed and met all of Hi-Tech’s requirements; the site visit sealed the deal for Michael and Hi-Tech. 

Michael Carrara stated, “After meeting your staff and receiving a detailed tour of your data center, I felt confident that my data will be in safe hands with UCG. From my beginning discussions with Mike Powall several months ago, I have been extremely pleased with the level of expertise, professionalism, and responsiveness by everyone I have spoken with at United Computer Group. I look forward to a long working relationship."

Today, Hi-Tech is securely backing up their data every evening. They have also subscribed to UCG’s VAULT400 Disaster Recovery Plan. In the event of a disaster, Hi-Tech business operations will return to business as usual in 12 hours or less. Vladimir Capitanov, UCG Lead Engineer, is in the process of providing a step-by-step action plan for the company in the event of disaster. A live test is also being scheduled. 

With Hi-Tech’s VAULT400 BaaS and DR solution firmly in place, they are now eligible for exclusive pricing on a new IBM Power 8 Solution Edition system from United Computer Group when they are ready to upgrade their IBM midrange system.

About Hi-Tech Health 

Hi-Tech Health was incorporated on May 1, 1990 when a shift in the Health Care Industry made a visible turn towards more individual and client specific offerings. Since then, Hi-Tech Health has specialized in providing custom designed Claims Administration Systems for Third Party Administrators, Insurance Companies, Preferred Provider Organizations and various other Claims paying entities. Hi-Tech Health's staff is comprised of highly motivated, energetic programmers and IT Professionals with an extensive knowledge of the Health Care Industry.