Monday, October 24, 2016

Last Chance to Register - Top Five Ways To Protect Your Organization and Recover From a Data Loss or Security Breach

You are cordially invited to a webinar presented by Jim Kandrac, President of UCG Technologies. Learn how your organization can benefit from UCG Enterprise Cloud Backup, DR, and H/A solutions which now include Enterprise Security Training.

Join us tomorrow, October 25!

In just 45 minutes, you will gain new insight into how to protect your organization from data loss through disaster or human error!

Last chance to register!

Date and Time

Tuesday, October 25, 2016
2:00 PM - 2:45 PM EDT

Upon registration, you will receive a confirmation email with details on how to join the webinar. 

The average consolidated total cost of a data breach, according to a Ponemon Institute study.

As a thank you from UCG, all end user attendees will receive a complimentary $25.00 electronic gift card for Tiki Hut Coffee, a longtime UCG client!

Wednesday, October 05, 2016

UCG Technologies Seeking a Client Success Specialist - Independence, OH

The Client Success team drives product usage and adoption and delivers honest and helpful UCG product and/or service advice. We act as client advocates and focus on building long-term relationships with our clients. At UCG, client retention is paramount to success. It is our job to ensure clients fully recognize the value of their IT investment. The selected candidate will proactively engage clients to ensure their 100% complete satisfaction. 
 Job duties
With guidance from Operations Manager, set agenda for client interaction as follows:
  • Contact new UCG Enterprise Cloud Backup and DR clients to ensure their satisfaction following installation.
  • Proactively follow-up and schedule annual Disaster Recovery tests.
  • From initial launch, manage client email phishing tests and schedule end user online training for Enterprise Security (KnowBe4).  
  • Help ensure all training sessions are completed in a timely manner; follow up on an ongoing basis to ensure 100% satisfaction.
  • Work with end user client and UCG sales rep to sell additional services, i.e. Intel / VM backup and KnowBe4 Enterprise Security Training.
  • Immediately inform Operations Manager of any client concerns, issues, or requests so they can be managed in a timely manner and to their complete satisfaction. 
  • Additional duties as required.
    Download complete job description here. 

UCG Technologies Seeking a Senior IBM i Series Engineer (Power Systems) - Independence, OH

Founded in 1987, UCG Technologies is experiencing significant growth in our MSP practice for IBM i and UCG Enterprise Cloud Backup, DR and H/A. UCG supports clients in over 31 states.

We are seeking a full-time Senior IBM i Series Engineer (Power Systems) to become an integral part of our team at our Independence, OH headquarters. Candidate must be proficient with the IBM i OS, AIX and Linux LPARS. IBM Certifications are required.   

The ideal candidate will have the ability to step in and make a difference on Day One.